I have posted several times about misconceptions of how home care works. After meeting with families for years, I have come to realize that there is a perception that getting a great caregiver is more akin to flipping on a light switch than it is to a deliberate process. Oh, how I wish that was the case!
Care giving is a people business. Anytime people are involved…personalities and expectations are present. Layer on love, interpersonal family dynamics and the stress of having a loved on losing their independence and the waters cloud a bit. As such, we take finding a great caregiver very personally. After all, we are being called upon to deliver great care for mom or dad. Rarely do families was “OK care” or just a warm body.
When we meet with a family, our job is to listen to their needs, explain the realities of the business…and ultimately, deliver that great care. Great care is achievable but it does require an orchestrated effort.
To illustrate the effort that goes into finding great care, we created a visual called “Anatomy of Great Care.” It outlines all the steps Caring Companions goes through to find a great caregiver and prepare them to provide service to a client. By the time a caregiver arrives at a client’s house, we are well vested in them and their family. It is a lot of work but the payoff is priceless. It can (and often does) have a dramatic positive affect on not just the client(s) but the entire family. Peace of mind, easing of guilt (both by the family and the senior) and restoration of a quality of life.
Caring Companions of Atlanta would never deviate from our process. It backs up our desire to provide great care. And, it aligns with our mission statement which is “just do the right thing each and every time.” Want a copy of this document? Give me a call and I will send it right over.